We care. Your privacy deserves clear terms.
Privacy Policy
Effective Date: September 20, 2025 Last Updated: May 30, 2026
This Privacy Policy describes how VERDEJO Consultancy ("the Company," "we," "us," "our") collects, uses, discloses, and safeguards information obtained through verdejoconsultancy.com and all related consulting services.
We are committed to protecting your privacy and handling all personal and business information with integrity, care, and transparency. This Policy applies to all website visitors, prospective clients, and active clients located within the United States.
We do not sell your data. We never have. We never will.
Privacy is not a compliance checkbox at VERDEJO Consultancy. It is an expression of who we are. Every piece of information you share with us is held in trust, used only to serve you, and protected as if it were our own. Our business is built on integrity, and that extends to every dimension of how we handle your information. If you have questions about how your data is used at any point, we welcome the conversation at team@verdejoconsultancy.com.
1. Company Information
Business Name: VERDEJO Consultancy Location: Arlington, Texas, United States of America Privacy Contact: team@verdejoconsultancy.com
2. Information We Collect
a. Personal and Business Information
We may collect the following categories of information when you visit our website, submit a form, engage our services, or communicate with us:
- Name and contact information, including email address and phone number
- Business name, location, and industry
- Communications submitted through website forms, email, or chat
- Consultation notes and service configuration details
- Information shared during virtual meetings or consultations conducted via third-party conferencing platforms
b. Service-Related Information
In the course of delivering contracted services, we may collect and process:
- Business profile data required to perform Google Business Profile, Bing Places, or Apple Business Connect management, optimization, or reinstatement services
- Account credentials and platform access information, handled securely and revoked upon completion of services
- Business operational information necessary to complete advisory, strategy, or implementation engagements
We collect only the information necessary to provide contracted services. We do not collect sensitive personal data unless it is directly required to fulfill a specific service request.
c. Website and Analytics Data
We collect standard website usage data through analytics tools, including pages visited, time on site, browser type, and general geographic location. This data is collected in aggregate and is used solely to improve website performance and user experience.
3. Payment Information
All payments are processed securely through a third-party payment processor. The Company does not store, retain, or have access to credit card numbers, bank account details, or other financial information. Payment data is processed entirely within the payment processor's secure environment and is governed by that provider's privacy and security policies.
4. How Information Is Collected
Information is collected through the following channels:
- Website contact and intake forms
- Live chat and automated chat workflows on the Company website
- Direct email communications
- Newsletter and marketing opt-in sign-ups
- Payment checkout processes
- Website analytics tools
- Virtual meetings and consultations conducted via third-party conferencing platforms
- Client intake processes associated with active Service Orders
5. Purpose of Data Use
We use collected information solely for legitimate business purposes, including:
- Delivering contracted consulting and profile management services
- Managing client relationships and service communications
- Responding to inquiries, support requests, and service-related questions
- Processing payments and maintaining financial records
- Sending newsletters and service-related communications to opted-in recipients
- Improving website functionality and service quality
- Meeting legal, accounting, and regulatory compliance obligations
We do not use personal data for automated decision-making or profiling. All service and engagement decisions are made by a human being.
6. Google, Bing, and Apple Business Profile Management
As part of our core services, the Company may be granted temporary management or ownership access to client business profiles for the purpose of setup, optimization, verification, or reinstatement.
- Access is used exclusively to perform agreed-upon services as defined in the applicable Service Order
- Profile ownership is transferred back to the client upon service completion where applicable
- We do not share profile data, login credentials, or business information with unauthorized third parties
- All access is handled securely and revoked when no longer required for service delivery
7. Third-Party Service Providers and Data Processors
a. Categories of Providers
To operate our business and deliver services, the Company engages third-party tools and platforms across the following functional categories:
- Customer relationship management and marketing automation
- Cloud-based productivity, communication, and document management
- Payment processing and financial record keeping
- Website hosting, analytics, and performance measurement
- Virtual meeting and remote collaboration platforms
- AI-assisted research, analysis, and content development tools
- Accounting and invoicing software
These providers are selected and managed at the Company's sole discretion. Each operates under its own privacy policy and data security standards. The Company does not publish its complete technology infrastructure for security and operational reasons. Clients with specific data processing questions may contact the Company directly at team@verdejoconsultancy.com.
b. Delivery Partners
The Company may engage vetted third-party contractors or service providers to support the delivery of client services. These Delivery Partners may access client information solely to the extent necessary to perform their assigned functions. Delivery Partners are required to handle client information in a manner consistent with this Privacy Policy and are not authorized to use client information for any purpose beyond performing services on the Company's behalf. The Company does not disclose the identities of individual Delivery Partners for security and operational reasons.
c. AI-Assisted Tools
The Company uses AI-assisted tools as part of its research, analysis, and service delivery operations. These tools are provided by third-party AI platform providers and may process client information submitted as part of a service engagement. All AI tools used by the Company are governed by their respective provider privacy policies and data processing terms. The Company does not submit client information to AI tools beyond what is necessary to perform contracted services.
d. Legal Disclosure
Information may be disclosed to legal or regulatory authorities if required by applicable law, court order, or valid legal process. The Company will provide reasonable notice to affected clients where permitted by law.
e. What We Do Not Disclose
We will never disclose the following without express written consent or legal obligation:
- Client trade secrets or proprietary business information
- Confidential consultation content or strategic advisory details
- Business formation or internal operational details
- Any information shared under a reasonable expectation of confidentiality
8. Data Sharing and Non-Sale Statement
We do not sell, rent, trade, or otherwise transfer personal or business data to third parties for commercial purposes under any circumstance.
9. Cookies and Website Tracking
We use cookies and similar tracking technologies for the following purposes:
- Essential site functionality and navigation
- Website traffic analysis and performance measurement
- Marketing and behavioral analytics for opted-in users
Categories of cookies used include essential cookies required for site operation, analytical cookies that measure usage patterns, and marketing cookies tied to opted-in communications. You may disable cookies through your browser settings. Disabling certain cookies may affect the functionality of some site features.
10. Data Storage and Transfers
The Company primarily operates within the United States. Some third-party service providers may store or process data on servers located outside your state or country. These providers implement appropriate security, compliance, and data protection measures consistent with applicable law.
11. Data Retention
We retain personal and business information only as long as necessary to:
- Provide contracted services
- Meet applicable legal, accounting, and regulatory requirements
- Resolve disputes and enforce agreements
Data is securely deleted or anonymized when retention is no longer required or justified.
12. Data Security
The Company implements reasonable administrative, technical, and physical safeguards to protect information against unauthorized access, disclosure, alteration, or destruction. No electronic transmission or storage system is completely secure. While we take data protection seriously, we cannot guarantee absolute security.
The Company does not record virtual meetings or store audio or video content unless expressly disclosed and consented to by all participants in advance.
13. Email Communications and Opt-Out
We send newsletters and marketing communications only to users who have explicitly opted in. You may unsubscribe at any time using the unsubscribe link included in all marketing emails or by submitting a written request to team@verdejoconsultancy.com. Transactional and service-related communications necessary to fulfill an active engagement may still be sent following unsubscribe.
14. Your Privacy Rights
You have the right to:
- Request access to the personal information the Company holds about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information, subject to applicable legal retention obligations
- Opt out of marketing and promotional communications at any time
Requests may be submitted to team@verdejoconsultancy.com. The Company will respond to all verified privacy requests within thirty (30) calendar days of receipt.
15. California Privacy Rights (CCPA)
California residents have the following additional rights under the California Consumer Privacy Act:
- The right to know what personal information has been collected and how it is used
- The right to request deletion of personal information
- The right to opt out of the sale of personal information
The Company does not sell personal information.
To exercise your California privacy rights, contact: team@verdejoconsultancy.com
16. Texas Privacy Rights (TDPSA)
Texas residents have rights under the Texas Data Privacy and Security Act (TDPSA), effective July 1, 2024, including the right to access, correct, delete, and obtain a copy of personal data, and the right to opt out of certain processing activities.
The Company does not sell personal data and does not engage in targeted advertising or profiling for decisions that produce legal or similarly significant effects.
To exercise your Texas privacy rights, contact: team@verdejoconsultancy.com
17. Children's Privacy
The Company does not knowingly collect personal information from children under the age of 13 and does not offer services directed at minors. If we become aware that information has been collected from a child under 13 without verifiable parental consent, it will be deleted promptly.
18. Changes to This Policy
The Company reserves the right to update this Privacy Policy at any time. Material changes will be posted to this page with a revised Last Updated date. For clients with active Service Orders at the time of a material change, the Company will provide written notice to the email address on file where reasonably practicable.
19. Contact Us
For privacy-related questions, data requests, or concerns, contact:
VERDEJO Consultancy
4025 Woodland Park Boulevard, Suite 102 Arlington, TX 76013